Window Cleaning FAQs London
Welcome to our London Window Cleaning FAQs. Whether you’re a homeowner or business owner,
this guide answers common questions about professional
window cleaning,
gutter cleaning,
patio jet washing,
and fascia & exterior cleaning.
How do I get a quote for window cleaning?
We usually provide quotes by reviewing your property online. Simply send your address so we can view the front of the property.
For the rear, photos or short videos via email or WhatsApp are helpful. If needed, you can also submit your details using our
contact form. All quotes are free and without obligation.
How long does a window cleaning service take?
This depends on the size of the property and access. Most residential jobs take between
30 and 90 minutes. We always prioritise a careful, thorough finish rather than rushing.
What do you need from me on the day?
- Clear access to the property
- Someone available to sign off the work (if required)
- Any special access instructions provided in advance
Do I need to be at home during the cleaning?
No, not necessarily. Many clients prefer us to work while they’re out.
As long as access arrangements are agreed beforehand, we’re happy to clean in your absence.
How soon can I book a window cleaning?
Availability depends on our schedule, but we can sometimes attend within a few days.
Most bookings are scheduled within one week, and regular clients can book well in advance.
How does the booking process work?
First, send your details via our contact form, WhatsApp, email, or text.
Once you’re happy with the quote, we’ll confirm a suitable date. No contracts are required for one-off cleans,
and we accept at least 24 hours’ notice for cancellations.
What payment methods do you accept?
We accept card payments, bank transfers, and cash. Payment is usually taken after the work has been completed,
unless agreed otherwise in advance.
Are your window cleaners insured and trained?
Yes. All of our cleaners are fully insured and DBS/CRB checked.
We use safe, professional equipment for high-level and difficult-access work.
Can I combine window cleaning with other services?
Yes. Many clients choose to combine window cleaning with
gutter cleaning,
pressure washing,
or fascia cleaning.
Combining services is often more efficient and cost-effective.
What if I’m not happy with the results?
Customer satisfaction is very important to us. If anything doesn’t meet your expectations,
we’ll return and resolve it promptly at no extra cost.